The following information should provide assistance with most common questions you may have about our website. Please contact us if your question is not answered here.
How do I find a book?
There are two simple ways to find a book:
* Our search facility allows you to find a book by typing in the Author or Title of the book or other details of the book;
* You can browse through the categories and sub-categories in the store.
How we describe our Books
Each book has a description which accords with one of the following standard booksellers terms:
* New – A new book that has never been sold before.
* As New – A book that may be secondhand but is in the state that it should have been in when it left the publisher.
* Fine – A book that is undamaged but allowing for the normal effects of time on an unused book that has been protected.
* Near Fine – A book that may have one minor defect but otherwise is in fine condition.
* Very Good (VG) – a book that is worn but has only minor defects.
* Good (G) – the condition of an average used worn book that is complete.
* Fair – The book shows wear and tear but all the text pages and illustrations or maps are present. It may lack endpapers, half-title, and even the title page.
* Poor – A book that has the complete text but is so damaged that it is only of interest to a buyer who seeks a reading copy.
Most of our books are graded good or higher. We sell some books graded Poor but only where the title is scarce or of historical or reference value. Inevitably, many 300 year old books are in poor condition!
How much is shipping?
Full details of shipping costs and options can be found here.
How can I pay for my books?
We accept payments via all major credit and debit cards. This is a secure process.
If you do not wish to enter your card details online we also offer the option to make a card payment over the phone during shop hours.
I am having problems completing my purchase
Online security and the safety of our customers is essential to our online shopping experience. For that reason we prevent completion of the checkout process to customers using browsers or operating systems which are no longer supported by the developer.
We recommend that you update your software for your own online safety but recognize that some people may not wish to do this and offer an alternative to reserve your order and make payments over the phone.
Is my information secure?
Your order details are sent to us via a secure server. Our payments are processed by Stripe. All communication between customers, businesses, and Square servers is encrypted using industry-standard TLS (Transport Layer Security) encryption. This ensures that sensitive data processed by Stripe, such as credit card details, are securely transmitted over the internet.
How do I return an item?
Please contact us within 30 days of your purchase if you wish to return an item for any reason.
We strive to ensure that our description of books is as accurate as possible. We are happy to e mail pictures of a book prior to purchase if required.
Our business is regulated under Irish Law by the Consumer Rights Act 2022. More information about your rights under this legislation is available from the Citizens Information Board at https://www.citizensinformation.ie/.
How can I contact you?
You can contact us through our contact page or at the address or telephone numbers listed on that page. We aim to respond to all questions within one business day.